Effective Date: April 11, 2025
At Nourish by Jane Clarke, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR) and applicable UK data protection laws.
1. Who We Are
Nourish by Jane Clarke is a wellbeing platform dedicated to providing nutritional support for individuals experiencing illness or vulnerability.
Website: www.nourishbyjaneclarke.co.uk
Email: [email protected]
We act as the data controller for the personal information collected through this website.
2. What Information We Collect
We may collect and process the following types of personal data:
- Contact Information: name, email address, and phone number (if provided)
- Health-Related Information: only if you voluntarily provide it via forms or correspondence
- Technical Information: IP address, browser type, operating system, and usage data (via cookies)
- Transaction Details: if you purchase products or services from us
- Communication Data: feedback, queries, or emails you send to us
3. How We Use Your Information
We use your data to:
- Provide access to our services, products, and support
- Respond to your inquiries and feedback
- Deliver newsletters and marketing (only with your explicit consent)
- Improve our website, content, and services
- Process payments and deliver orders
- Comply with legal obligations and regulatory requirements
4. Legal Basis for Processing
Under GDPR, we rely on the following lawful bases:
- Consent – where you have given clear permission (e.g., for email marketing)
- Contract – when processing is necessary to fulfil a contract (e.g., purchases)
- Legal obligation – to comply with laws and regulations
- Legitimate interest – to operate and improve our business in ways that do not override your rights
5. Sharing Your Data
We do not sell your data. We may share personal data with trusted third parties who help us deliver services, such as:
- Payment processors
- Web hosting providers
- Marketing platforms (e.g., for newsletters)
- Analytics tools (e.g., Google Analytics)
All third parties are bound by confidentiality and data protection obligations.
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and gather analytics. You can accept or decline non-essential cookies via the cookie banner when you visit the site.
For more details, refer to our Cookie Policy.
7. Your Rights Under GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (“right to be forgotten”)
- Object to or restrict processing
- Withdraw consent at any time (for marketing, etc.)
- Data portability
To exercise these rights, please contact us at [email protected].
8. Data Retention
We retain personal data only as long as necessary for the purposes outlined above, or as required by law (e.g., tax or legal obligations).
9. Data Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, or loss, including encryption, secure servers, and access controls.
10. International Transfers
We primarily store and process data within the UK or EEA. If data is transferred outside these areas, we ensure it is protected by appropriate safeguards in compliance with GDPR.
11. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.
12. Changes to This Policy
We may update this policy from time to time. Any significant changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions about this policy or how we use your data, please contact:
Email: [email protected]
Website: www.nourishbyjaneclarke.co.uk
If you’re unsatisfied with our handling of your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).